Corporate Social Responsibility
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DELTASTAR has held Quality Management System (QMS) certification since 2009. The selected reference standards are ISO 14001: 2004, ISO 9001:2008 and OHSAS 18001:2007. This target was strongly desired by the company leadership in order to create an ordered, balanced and flexible organization aimed toward the efficient management of company processes and human resources and toward increasing standardised quality client needs. This certification was issued by notified body TÜV SÜD which is responsible to monitor the conformity status annually by means of inspections. Corporate Social Responsibility (CSR) is a vital element of our people-focused culture. It underpins how we treat each other, not only colleagues, but every other individual and organisation with whom we come into contact.
Our Key CSR Principles
Delivering Value to Customers.
By understanding our customers' needs and delivering value-for-money, targeted products, DeltaStar aims to build deeper, longer relationships that benefit both parties; and where customers are dissatisfied, we resolve issues efficiently. A key issue is financial exclusion and we're proud of the work we do internally and with external partners to ease the problems of financial literacy and capability. Treating our Employees WellIt's equally important to provide a positive working experience for our people and we support a healthy work/life balance for everyone. By creating a workforce that reflects the diversity in society, and by recognising and respecting individual differences, we will benefit from the full range of knowledge and skills on offer.
DeltaStar aspires to create a high performance culture where employees are supported to achieve their best and are rewarded consistently and fairly. DeltaStar values communication, openness and approachability. Strong relationships with our trade union colleagues are critical and advance, the independent trade union, is consulted on major initiatives and has bargaining and representation rights. In Partnership with Suppliers.
Our partners tend to share our commitment to conducting business responsibly. We use competitive tendering and deal with suppliers in a fair and open manner. Suppliers are asked to adhere to the UN Global Compact principles on human rights, labour standards, environment and anti-corruption.Approach to the Environment.
We are committed to creating a successful business that isn't achieved at the expense of the environment. Our biggest environmental impact is created across our property portfolio and the use of electricity, gas and paper, and waste generation. We therefore invest in the latest technology to reduce our carbon emissions through energy efficient equipment and are addressing our waste and recycling activities.Investments and Lending.
In assessing investment and lending proposals, DeltaStar considers a number of factors including the potential impact on human rights, public health and the environment. Proposals are reviewed on a case-by-case basis taking into account the ethical implications of supporting a particular organisation, government or project.
